Operational CORE

This program builds out the core managerial capacity to lead, and strengthens the functional leadership + management capacity of day-to-day operational leaders required to deliver results through others.

The Four Operational Manager Qualities

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Clear Expectations & Direction

Clarity

Managers learn how to set clear priorities, align their teams on what matters most, and connect daily tasks to the broader organizational goals.

Steady in the day-to-day pressure

Confidence

Building the ability to stay composed under pressure, make practical decisions quickly, and project steadiness so their teams can focus and perform.

Leading Through Relationships

Compassion

Developing empathy and relational trust by listening to employees, coaching effectively, and balancing the demands of performance with care for people.

Accountability & Follow-through

Conviction

Holding themselves and their teams accountable, following through on commitments, and building a culture where progress and people both matter.

Clear Expectations & Direction

Clarity

Managers learn how to set clear priorities, align their teams on what matters most, and connect daily tasks to the broader organizational goals.

Steady in the day-to-day pressure

Confidence

Building the ability to stay composed under pressure, make practical decisions quickly, and project steadiness so their teams can focus and perform.

Leading Through Relationships

Compassion

Developing empathy and relational trust by listening to employees, coaching effectively, and balancing the demands of performance with care for people.

Accountability & Follow-through

Conviction

Holding themselves and their teams accountable, following through on commitments, and building a culture where progress and people both matter.

Developing these core qualities can help your operational managers go beyond the day-to-day and make an impact on the organizational direction.

What’s Included

  • 2 Full-Day Sessions Delivered Over 2-3 Months

  • Online 360 Insights

  • 2 Individual Coaching Sessions

  • 2 Group Booster Sessions.

    Contact us to learn more or book your workshop today.

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Building Operational Leadership Capacity

Feedback & Coaching Skills

Managers learn to have tough conversations, coach team members toward growth, and give feedback that drives accountability and improvement.

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Communicating a Compelling Case

The ability to communicate clearly, explain the “why,” and get buy-in from teams and stakeholders to move initiatives forward with alignment.

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Systems for Team Performance

Practical tools and rhythms that help managers stop firefighting and start leading through structure — setting expectations, tracking progress, and ensuring follow-through.

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Operational Management Program

A program to support operational managers in moving from doers to leaders.

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